Terms of Service

Last updated: 13 November 2026

These terms govern your use of lungro. By creating an account, you agree to them. If you are signing up for a team, you confirm you have authority to accept them on the team's behalf. Please read them together with our Privacy Policy and Cookie Policy.

Who we are

lungro is operated by LUNGRO (PTY) LTD, a private company incorporated in South Africa with registration number 2026/889556/07. You can contact us at contact@lungro.co.za.

Eligibility

You must be at least 18 years old and able to enter into a binding agreement to use lungro. By using the service, you confirm this.

The service

lungro provides time tracking and invoicing for agencies and consultants. We keep the service simple, but we do not guarantee that it will be uninterrupted or free of errors.

Your account

You are responsible for keeping your login details secure and for what happens under your account. You must give us accurate information when you sign up.

Billing and cancellation

Paid plans run monthly or yearly for the period we confirm with you. Online card payments are not live yet, so paid plans are arranged directly with our team. You can cancel any time by emailing contact@lungro.co.za. Your plan stays active until the end of the paid period. Fees are in South African Rand. We are not registered for VAT, so no VAT is charged on our fees. Refunds are issued where required by law, including any cooling-off rights that apply under the Electronic Communications and Transactions Act 25 of 2002. If we change our prices, we will give you at least 30 days' notice and you may cancel before the change takes effect.

Your data and our role

You own the data you enter into lungro. We use it only to provide the service. If you enter personal information about your own clients, you are the responsible party under POPIA and we process that information on your instructions as your operator. We will process it only to provide the service, keep it confidential, apply appropriate security safeguards, and not use it for our own purposes. We will tell you if a breach affects it. The Privacy Policy lists the operators we use. When you close your account, we delete your data unless the law requires us to keep it; you can close your account by emailing contact@lungro.co.za.

Our platform

We own the lungro service, its software and its branding. These terms do not give you any rights to them beyond the right to use the service while your account is active.

Fair use

You may not use lungro for anything unlawful, to send unsolicited messages, to infringe anyone's rights, or in a way that abuses the service. If we find abuse, we may suspend the account.

Availability

We work to keep lungro available, but we may need to interrupt it for maintenance, updates or reasons beyond our control.

Liability

The service is provided as-is. To the extent the law allows, lungro's total liability is limited to the amount you paid in the twelve months before the claim. Nothing here limits liability that cannot be limited by law.

Suspension and termination

We may suspend or terminate your account if you materially breach these terms, use the service unlawfully, or fail to pay. Where practical, we will give you notice and a chance to fix the problem first.

Changes

We may update these terms from time to time. Material changes are announced by email at least 14 days before they take effect. Continued use after that means you accept the new terms.

Governing law

These terms are governed by the laws of the Republic of South Africa, and you and we submit to the jurisdiction of the South African courts.

Contact

Questions about these terms? Email contact@lungro.co.za.

Registered address: 2 Punters Way, Kenilworth, Cape Town, Western Cape, 7708, South Africa